Product Returns & Refunds

 

All products are custom made to when ordered, therefore we do not accept returns, But we undertake to replace you for any product delivered to you that is faulty or is in a damaged condition.  If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” webpage, and return products should be posted to 1c Fife st Blacktown 2148 NSW Australia.

If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.